Quality Assurance

Job Title: Quality Assurance Officer

Job Type: Permanent

Job Location: Abu Dhabi

About the Job:

As a QA Officer, the candidate must have exposure to Audits in Healthcare such as (TASNEEF, DOH, ADHICS, etc.), and moreover, handling policies, compliance, KPIs, and TQM.

Job Roles & Responsibilities:

    1. Develop, implement, and maintain quality management systems (QMS) in accordance with DOH, JAWDAH, TASNEEF, and other regulatory requirements for healthcare facilities in Abu Dhabi, UAE.
    2. Conduct internal audits and assessments to evaluate compliance with established policies, procedures, and quality standards, and identify areas for improvement.
    3. Collaborate with cross-functional teams to develop and update policies, protocols, and guidelines related to patient care, infection control, safety, and risk management.
    4. Monitor and analyze key performance indicators (KPIs), quality metrics, and patient feedback data to assess the effectiveness of quality improvement initiatives and drive performance excellence.
    5. Lead or participate in external audits and accreditation processes conducted by regulatory authorities, certification bodies, and accreditation organizations, ensuring readiness and successful outcomes.
    6. Provide training, education, and support to staff members on quality assurance principles, regulatory requirements, and best practices for maintaining compliance and enhancing patient safety.
    7. Investigate incidents, complaints, and non-conformities, and collaborate with relevant stakeholders to implement corrective and preventive actions to mitigate risks and improve processes.
    8. Stay updated on changes in healthcare regulations, industry standards, and best practices related to quality assurance, and ensure timely implementation of required updates and enhancements.
    9. Serve as a subject matter expert on quality assurance and regulatory compliance matters, providing guidance, advice, and recommendations to senior management and departmental leaders.
    10. Foster a culture of quality, continuous improvement, and accountability throughout the organization, promoting awareness and engagement at all levels.


  • With a bachelor’s in any medical background.
  • Master’s in hospital administration and management or MBA in Healthcare Management
  • CPHQ Trained or Certified
  • At least 3 years experience in the same position or designation.
  • Desirable With HAAD/DOH License
  • With homecare experience as a Quality Officer.
  • Joining Immediately is preferred.

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