Case Coordinator

Job Title: Case Coordinator

Job Type: Permanent

Job Title: Case Coordinator

Location: Abu Dhabi, United Arab Emirates

Job Type: Full-time

About Us: Skills Hub Recruitment is hiring for its client which  is a leading provider of healthcare services committed to delivering patient-centered care in Abu Dhabi. We are currently seeking a dedicated and detail-oriented Case Coordinator to join our dynamic team. If you have a passion for coordinating patient care, collaborating with multidisciplinary teams, and ensuring seamless healthcare services, we invite you to apply for this impactful position.


  1. Case Management:

    • Coordinate and manage the overall case management process, ensuring the delivery of quality and timely healthcare services.
    • Collaborate with healthcare professionals to develop and implement individualized care plans.
  2. Patient Advocacy:

    • Advocate for patients’ needs and rights, ensuring they receive comprehensive and compassionate care.
    • Serve as a liaison between patients, families, and healthcare providers.
  3. Coordination of Care:

    • Facilitate communication and coordination among members of the healthcare team.
    • Organize and oversee appointments, tests, and consultations to ensure continuity of care.
  4. Documentation:

    • Maintain accurate and up-to-date patient records, including assessments, care plans, and relevant documentation.
    • Ensure compliance with regulatory standards and organizational policies.
  5. Resource Utilization:

    • Optimize the use of healthcare resources by coordinating services efficiently and avoiding duplication.
    • Assist in identifying appropriate community resources and support services.
  6. Patient Education:

    • Provide information and education to patients and their families about their medical conditions, treatment plans, and available resources.
    • Reinforce healthcare provider instructions and recommendations.
  7. Quality Improvement:

    • Contribute to quality improvement initiatives by participating in case reviews and evaluations.
    • Implement changes to enhance the efficiency and effectiveness of case coordination.
  8. Crisis Intervention:

    • Respond to crisis situations and coordinate appropriate interventions in collaboration with the healthcare team.
    • Work to resolve issues affecting the continuity of patient care.


  • Bachelor’s degree in Healthcare Administration, Nursing, Social Work, or a related field.
  • Proven experience in case coordination or a similar healthcare role.
  • Knowledge of healthcare regulations and compliance standards.
  • Excellent organizational and multitasking abilities.
  • Strong communication and interpersonal skills.
  • Graduate of Bachelor’s Degree (preferably related to medical).
  • With at least 2 years of work experience as a Case Coordinator or Patient Relations Officer in a healthcare facility such as Homecare, Hospital, Medical Center, or Clinic.
  • With Good Communication Skills in Arabic & English.
  • Immediately Available.


  1. Communication:

    • Excellent verbal and written communication skills.
    • Ability to communicate effectively with patients, families, and healthcare professionals.
  2. Interpersonal Skills:

    • Strong interpersonal skills to build positive relationships with patients and the healthcare team.
  3. Organizational Skills:

    • Efficient organizational skills to manage multiple cases and responsibilities.
    • Attention to detail to ensure accuracy in documentation.
  4. Problem-Solving:

    • Analytical and problem-solving skills to address challenges in the coordination of patient care.
  5. Team Collaboration:

    • Ability to collaborate with various healthcare professionals and support staff.
    • Foster a collaborative and positive work environment.

Skills Hub is an online recruitment portal based in Abu Dhabi.

Skills Hub is your one-stop shop for job searching success. With our advanced algorithms and personalized job-matching technology, we take the stress out of the job search process, allowing you to focus on what matters putting your skills to work. The actual job-hunting process is overwhelming. So why wait? Let Skills Hub do the job search for you and take the first step toward your career goals today! Whether youre a recent graduate, a seasoned professional, or somewhere in between, our platform connects you with top employers and helps you land the job of your dreams. Job seekers go through the process of researching companies, finding jobs, writing resumes, and completing applications. However, with Skills Hub, you can access many open positions, including those that have yet to be announced or advertised on job boards or other locations.

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