Job Title: Clinic Receptionist – Immediate Availability
Skills-Hub Recruitment Solutions is a leading healthcare facility dedicated to providing high-quality medical services to our community. We are currently seeking an Emirati female Clinic Receptionist with an immediate availability to enhance our team. The ideal candidate should have a background in clinic operations, excellent communication skills, and be able to provide a welcoming and efficient experience for patients.
Key Responsibilities:
- Patient Reception:
- Greet patients and visitors with a friendly and compassionate demeanor.
- Check-in patients and collect necessary information accurately.
- Schedule appointments and manage the appointment calendar.
- Phone Management:
- Answer phone calls promptly and direct inquiries to the appropriate department.
- Confirm and remind patients of upcoming appointments.
- Administrative Support:
- Assist with administrative tasks, including patient record management and data entry.
- Coordinate with medical staff to ensure smooth patient flow.
- Insurance Verification:
- Verify patient insurance information and eligibility.
- Assist patients with insurance-related inquiries.
- Medical Billing:
- Provide support in processing patient invoices and collecting payments.
- Ensure accurate documentation of billing information.
- Patient Assistance:
- Address patient queries and provide necessary information about clinic services.
- Maintain a helpful and informative atmosphere for patients.
- Health and Safety Compliance:
- Follow clinic protocols to ensure the safety and well-being of patients and staff.
- Adhere to confidentiality guidelines regarding patient information.
- Collaboration with Medical Staff:
- Coordinate with medical professionals to facilitate smooth clinic operations.
- Communicate effectively with doctors, nurses, and other healthcare staff.
Qualifications and Requirements:
- Arabic Female
- Immediate availability for employment.
- Previous experience as a receptionist in a clinic setting is essential.
- Familiarity with medical terminology and clinic procedures.
- Excellent communication skills in both English and Arabic.
- Using clinic management software is an advantage.
- Ability to handle patient inquiries and concerns with empathy and professionalism.
