Primary Healthcare Coordinator
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About the job

Job Description:

Core Duties and Responsibilities:

  • Supporting Patient Care:

    • Facilitate care delivery to patients.
    • Coordinate operations within the medical center.
    • Communicate and provide resources to patients and caregivers regarding conditions and treatment requirements.
  • Behavior Management:

    • Recognize and manage challenging behaviors of patients and caregivers effectively.
  • Communication and Liaison:

    • Liaise with patients, health, and social care providers for ongoing communication.
    • Organize patient information for efficient data transfer.
  • Patient Information Handling:

    • Receive and collate information from new, existing, and transfer patients.
    • Ensure adequate monitoring for patients at risk by liaising with other providers.
  • Data Quality and Reporting:

    • Conduct checks on data input for quality and consistency.
    • Generate reports for population health management.
  • Multidisciplinary Coordination:

    • Coordinate among multidisciplinary teams within the providers setting.
  • Internal Meetings and Minutes:

    • Organize and manage minutes of internal meetings as required.
  • Follow-up and Tracking:

    • Follow up and track preventive screening results to ensure timeliness and completeness.

Key Interactions:

Internal Interactions:

  • Clinical lead.
  • Physicians within the facility.
  • Administrative staff within the facility.
  • Other clinically trained personnel such as pharmacists, technicians, physiotherapists, nurses, etc.

External Interactions:

  • Other healthcare providers.
  • Service providers like rehabilitation centers, home care facilities, dialysis centers, outpatient pharmacies, etc.
  • Social care services provided by psychologists, behavioral analysts, social workers, counselors, etc.
  • Voluntary services.
  • Patients and their family members/caregivers.

Preferred Qualifications:

  • Diploma or equivalent certificate in Health-related fields (e.g., Health Care Administration, Public Health, Health Education), Social Sciences, or Business Administration.
  • Bachelors degree in Health-related fields (e.g., Health Care Administration, Public Health, Health Education), Social Sciences, or Business Administration.

Preferred Experience:

  • Minimum 2 years of experience at a healthcare provider (e.g., hospital, outpatient clinic) or with a healthcare professional.
  • Medical center operation and coordination experience.
  • Quality experience in JAWDA, TASNEEF KPIs.
  • Administrative duties and database usage experience.
  • Experience in primary care services (such as chronic disease management and preventive services).
  • Knowledge of medical terminology.

Note: Experience requirements are flexible if appropriate education and training are met.

Skill Set and Attributes:

  • Excellent verbal and written communication skills in English and Arabic.
  • Strong organizational and documentation skills with attention to detail.
  • Strong critical thinking and problem-solving skills.
  • Proficiency in common word processing, presentation, spreadsheet, and email tools.
  • Data analysis and management skills.
About the company

Recruitment company work with effectiveness

At our recruitment company, we prioritize effectiveness in every aspect of our work. Our dedicated team is committed to delivering exceptional results, ensuring that both candidates and employers find the perfect match. Through our meticulous approach, industry expertise, and streamlined processes, we create a seamless recruitment experience that leads to successful placements. Trust us to work with effectiveness, connecting talent with opportunity and driving mutual success.