Clinic Manager
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About the job

The Clinic Manager in Abu Dhabi, UAE, holds a pivotal role in overseeing the daily operations and management of a healthcare clinic, ensuring compliance with local regulations and standards such as JAWDA and TASNEEF. This position demands strong leadership skills, excellent organizational abilities, and a thorough understanding of healthcare regulations and procedures specific to the region.

Responsibilities:

  1. Staff Management:

    • Recruit, train, and supervise clinic staff, ensuring compliance with local hiring regulations.
    • Conduct regular performance evaluations and provide feedback to staff members.
    • Develop and implement staff schedules to ensure adequate coverage and efficient clinic operations.
  2. Patient Care:

    • Oversee the delivery of quality patient care services in accordance with JAWDA and TASNEEF standards.
    • Address patient inquiries, concerns, and complaints in a culturally sensitive and professional manner.
    • Monitor patient satisfaction levels and implement strategies to improve patient experience.
  3. Administrative Duties:

    • Manage clinic finances in compliance with UAE regulations, including budgeting, billing, and revenue collection.
    • Maintain accurate patient records and ensure compliance with local data protection laws.
    • Coordinate with insurance providers to process claims and verify coverage for patients.
  4. Facility Management:

    • Ensure that the clinic premises meet JAWDA and TASNEEF standards for safety, cleanliness, and accessibility.
    • Manage inventory levels for medical supplies and equipment, ensuring compliance with local import regulations.
    • Arrange for repairs and maintenance as needed, adhering to local building codes and regulations.
  5. Regulatory Compliance:

    • Stay updated on relevant healthcare laws, regulations, and accreditation standards in Abu Dhabi.
    • Ensure that the clinic operates in compliance with local regulations, including licensing requirements and health and safety standards.
    • Implement policies and procedures to safeguard patient confidentiality and privacy in accordance with UAE laws.
  6. Quality Improvement:

    • Monitor clinic performance metrics and identify areas for improvement, aligning with JAWDA and TASNEEF guidelines.
    • Develop and implement quality improvement initiatives to enhance the efficiency and effectiveness of clinic operations.
    • Foster a culture of continuous learning and professional development among clinic staff.
  7. Collaboration:

    • Collaborate with physicians, nurses, and other healthcare professionals to coordinate patient care and treatment plans, respecting cultural sensitivities.
    • Liaise with external stakeholders, such as regulatory agencies and local health authorities, to ensure compliance with regulations and standards.

Requirements:

  • Bachelors degree in healthcare administration, business administration, or a related field (Masters degree preferred).
  • Prior experience in healthcare management or administration in Abu Dhabi, UAE, with a strong understanding of local regulations and standards, including JAWDA and TASNEEF.
  • Experience in audit processes related to healthcare facilities is highly desirable.
  • Strong leadership and interpersonal skills, with the ability to navigate cultural diversity and motivate staff.
  • Excellent communication skills in English and Arabic, both verbal and written.
  • Proficiency in healthcare management software and electronic health records systems.
  • Knowledge of UAE healthcare regulations, including HAAD (Health Authority Abu Dhabi) regulations.
  • Strong problem-solving and decision-making abilities.
  • Ability to work effectively in a fast-paced and multicultural environment.
About the company

Recruitment company work with effectiveness

At our recruitment company, we prioritize effectiveness in every aspect of our work. Our dedicated team is committed to delivering exceptional results, ensuring that both candidates and employers find the perfect match. Through our meticulous approach, industry expertise, and streamlined processes, we create a seamless recruitment experience that leads to successful placements. Trust us to work with effectiveness, connecting talent with opportunity and driving mutual success.